This Shipping Policy applies to purchases made from P3 Safety Gear through p3safetygear.com, by phone, by email, by purchase order, or through any other authorized sales channel.
We work to process and ship orders as quickly as possible. Shipping times may vary depending on product availability, order size, shipping destination, carrier service, customization requirements, and other factors.
1. Order Processing
Most in-stock orders are processed during normal business hours, Monday through Friday, excluding holidays.
Orders are typically processed within 1–3 business days after payment is received and order details are confirmed. Larger orders, special-order items, backordered products, or customized items may require additional processing time.
Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
2. Shipping Methods
P3 Safety Gear may ship orders through major carriers such as UPS, FedEx, USPS, freight carriers, or other shipping providers depending on the size, weight, destination, and nature of the order.
Available shipping options may be displayed during checkout or provided by a P3 Safety Gear representative when an order is placed by phone, email, or purchase order.
Shipping method availability is not guaranteed for every order or destination.
3. Shipping Rates
Shipping charges are calculated based on factors such as order size, weight, destination, shipping method, carrier rates, and any applicable handling requirements.
Shipping charges may be shown at checkout or provided as part of an order quote.
P3 Safety Gear reserves the right to update shipping rates, correct shipping calculation errors, or contact the customer if a shipping charge must be adjusted before the order is processed.
4. Delivery Timeframes
Estimated delivery times are provided for convenience only and are not guaranteed unless expressly stated in writing by P3 Safety Gear.
Delivery timeframes may vary due to carrier delays, weather, holidays, product availability, incorrect shipping information, customs processing, supply chain disruptions, or other circumstances outside our control.
P3 Safety Gear is not responsible for delays caused by the shipping carrier once an order has left our facility or the supplier’s facility.
5. Order Tracking
When tracking information is available, P3 Safety Gear will provide tracking details by email or through the customer’s online account.
Please allow time for the carrier to update tracking information after the shipment has been picked up or scanned.
If tracking shows that an order has been delivered but the package has not been received, customers should first check the delivery location, surrounding areas, mailroom, front desk, receiving department, neighbors, or other authorized recipients before contacting P3 Safety Gear.
6. Split Shipments
Orders containing multiple items may ship in separate packages or from multiple locations.
If an order is shipped in multiple shipments, customers may receive more than one tracking number. Items may arrive on different days depending on availability and carrier routing.
7. Backorders and Out-of-Stock Items
Occasionally, an item may be temporarily out of stock or on backorder.
If an item is unavailable after an order is placed, P3 Safety Gear may contact the customer with available options, which may include waiting for the item, substituting a similar product, partially shipping the order, canceling the unavailable item, or canceling the order.
Estimated restock dates are not guaranteed and may change based on supplier availability.
8. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at the time of order.
P3 Safety Gear is not responsible for delays, lost packages, additional shipping charges, or delivery failures caused by incorrect, incomplete, or outdated shipping information provided by the customer.
If an order is returned due to an incorrect or undeliverable address, the customer may be responsible for additional shipping charges to resend the order.
9. Lost, Stolen, or Delayed Packages
P3 Safety Gear is not responsible for packages that are lost, stolen, delayed, misdelivered, or marked delivered by the carrier once the shipment has been transferred to the carrier.
We will make reasonable efforts to assist customers with carrier claims when appropriate, but final resolution may depend on the carrier’s investigation and policies.
Customers should notify P3 Safety Gear as soon as possible if a package appears lost or significantly delayed.
10. Damaged Shipments
Customers should inspect all shipments promptly upon delivery.
If a package arrives damaged, please keep the original packaging, product, shipping label, and any packing materials. Damage claims should be reported to P3 Safety Gear within two business days of delivery.
Please include:
Order number
Customer name
Description of the damage
Photos of the damaged product
Photos of the packaging and shipping label
Failure to report damage promptly may limit our ability to file a carrier claim or provide a replacement, refund, or other resolution.
11. Missing or Incorrect Items
If an order is missing items or contains an incorrect product, please contact P3 Safety Gear within two business days of delivery.
Please include your order number, the item in question, and a description of the issue. We may request photos of the product, packaging, packing slip, or shipping label to help resolve the issue.
If P3 Safety Gear confirms that an error occurred, we will provide an appropriate resolution, which may include shipping the correct item, issuing a refund, providing store credit, or arranging a return.
12. Large Orders and Freight Shipments
Large orders, bulk orders, oversized items, or high-volume shipments may require freight shipping.
Freight deliveries may require a commercial delivery address, loading dock, forklift, liftgate service, appointment scheduling, or additional delivery services. Additional charges may apply for special freight requirements.
Customers are responsible for inspecting freight shipments before signing the delivery receipt. Visible damage or shortages should be noted on the delivery receipt or bill of lading before accepting delivery.
13. Custom, Imprinted, or Special-Order Items
Custom, decorated, imprinted, embroidered, screen-printed, heat-transferred, special-order, or made-to-order items may require additional processing time before shipment.
Production and shipping estimates for custom or special-order items are not guaranteed unless expressly confirmed in writing.
Custom and special-order items may be subject to separate cancellation, return, or refund restrictions.
14. Domestic Shipping
P3 Safety Gear primarily ships within the United States.
Shipping availability may vary by destination, product type, carrier service, and order size. Certain addresses, including P.O. boxes, APO/FPO addresses, remote locations, or restricted delivery areas, may have limited shipping options.
15. International Shipping
International shipping may be available on a case-by-case basis.
Customers are responsible for any customs duties, taxes, brokerage fees, import fees, tariffs, or other charges imposed by the destination country. P3 Safety Gear is not responsible for delays caused by customs processing or import restrictions.
International customers are responsible for ensuring that products may be legally imported into their destination country.
16. Shipping Promotions
From time to time, P3 Safety Gear may offer free shipping or discounted shipping promotions.
Shipping promotions may be subject to minimum purchase requirements, product exclusions, geographic limitations, carrier restrictions, or other terms. P3 Safety Gear reserves the right to modify or end shipping promotions at any time.
17. Contact Us
If you have questions about shipping, tracking, delivery, or an order issue, please contact us:
P3 Safety Gear
29003 Avenue Sherman
Valencia, CA 91355
